READY HUB Ships a Companion App for iPhone and Android
TLDR: READY HUB’s companion mobile app is now live on the Apple App Store and Google Play, giving dealership teams status visibility across all three READY HUB modules from a phone.
- Available now for iPhone via the App Store and for Android via Google Play
- Covers all three READY HUB modules – inventory, trade, and delivery – in one app
- Built for status checks and workflow visibility on the move, not as a replacement for desk-based data entry
- Existing READY HUB customers can install it today and sign in with their current account
- Addresses a documented gap: Cox Automotive’s 2026 Fixed Operations and Ownership Study found high-performing dealerships use more digital tools and share more photo/video updates than lower performers
READY HUB’s companion mobile app is now available for download on the Apple App Store and Google Play. It brings the same inventory, trade, and delivery visibility that teams already use in the browser to a phone, so nobody has to be at a workstation to know where a vehicle stands.
For single-rooftop stores this mostly means fewer walks across the lot. For multi-rooftop groups running a shared inventory or trade process across locations, it means a manager or reconditioning lead can check status at whichever location they happen to be standing in that day, instead of relying on a phone call back to a desk at another store.
What the App Covers
The companion app is organized around READY HUB’s three existing modules, and it carries over the same status information each module already tracks in the browser:
- Inventory: Check reconditioning status and see what’s where on the lot without walking back to a desk. This is aimed squarely at lot attendants, porters, and reconditioning staff who spend most of a shift moving between vehicles rather than sitting at a terminal.
- Trade: Check on appraisals and follow trade progress while on the floor. A sales consultant or desk manager can confirm where an appraisal stands mid-conversation with a customer instead of putting the deal on hold to go check a screen.
- Delivery: See what’s scheduled, check delivery status, and stay on top of customer handovers from anywhere in the dealership. Delivery coordinators and detail staff can confirm a vehicle is ready without a radio call back to the office.
The app is explicitly a companion to the browser platform, not a replacement for it. It is built for checking status and following workflows on the go – the kind of “is this done yet” lookup that today usually means walking to a shared terminal or interrupting whoever is sitting at one. Full data entry, configuration, and reporting still happen in the browser, where the larger screen and keyboard make sense for that work. Existing READY HUB customers can install the app immediately and sign in with their current account credentials.
Why Mobile Access Matters on the Dealership Floor
Most of the people who touch a vehicle between arrival and delivery – lot attendants, technicians, detailers, delivery coordinators – do not sit at a desk for most of their shift. The software they rely on for status information has often assumed otherwise, which means updates lag behind reality until someone gets back to a terminal to log what already happened.
That gap shows up clearly in dealership performance research. Cox Automotive’s 2026 Fixed Operations and Ownership Study found that “Thriver” dealerships – the study’s designation for its highest-performing group – use an average of 11 digital tools in service operations, compared with nine among lower-performing stores. The same study found that 64% of Thrivers send customers photos or videos of recommended repairs by text or email, compared with 48% of non-Thrivers, a 16-point adoption gap. Among consumers who found those photo and video updates helpful, 49% said they were more likely to approve the recommended service, 45% said they were more likely to recommend the service department to others, and 34% said they visit that service department more often.
J.D. Power’s 2026 U.S. Customer Service Index points to the customer-facing side of the same problem. The study found that 64% of service customers want photo or video documentation of multi-point inspection findings, but only 26% of mass-market customers and 44% of premium customers say they actually receive it. The same study measured average service visit times of 1.61 hours for mass-market customers and 2.46 hours for premium customers, compared with aftermarket competitors, where 62% of visits take under an hour for similar work.
None of these studies are about mobile apps specifically – they are about dealership technology adoption and service throughput generally. But the pattern they describe is one where higher-performing stores use more tools, share more visual updates, and move customers through faster, while status information at lower-performing stores tends to live wherever the last person to touch it happened to be standing. A technician who can check a repair’s status from the bay, rather than waiting until there is a free moment at a shared terminal, is one less handoff in that chain. An app does not fix a broken process by itself, but it removes a common excuse: staff who cannot get to a browser can still see where a vehicle stands, and a customer on the phone or in the waiting area gets an answer sooner.
This matters as much for trade and delivery workflows as it does for service. A desk manager waiting on an appraisal, or a delivery coordinator confirming a vehicle is detailed and fuelled, faces the same choice between walking to a terminal and guessing. The dealerships the research describes as higher performers are not necessarily using fundamentally different processes – they are simply not losing time to that walk.
What This Means for Your Dealership
If your dealership already uses READY HUB, the companion app is available today and requires no new configuration:
- Install it for non-desk roles first. Lot attendants, technicians, detailers, and delivery coordinators get the most immediate value, since they are the ones currently walking to a terminal to check status.
- Download from the official links only. Use the App Store for iPhone or Google Play for Android, and sign in with the same account already used in the browser.
- Treat it as a status tool, not a data-entry replacement. Keep configuration, detailed record updates, and reporting in the browser; use the app for the quick “where’s this vehicle” check that used to mean a walk across the lot or a call to the office.
- Pair it with process work you’ve already done. Dealerships that have tightened lot organization – along the lines covered in vehicle key tracking and lot management – tend to get the most out of mobile status checks, since the app removes a desk bottleneck from a process that is already sound rather than trying to compensate for one that isn’t.
For more on how the underlying modules work day to day, see the earlier posts on the trade-in and appraisal process and the sold vehicle delivery process. Book a demo to see the full platform, browser and app together.