Terms of Service

Last updated: March 23, 2026

These Terms of Service ("Terms") govern your access to and use of the READY HUB platform, website (readyhub.ca), and related services (collectively, the "Services") provided by Dealer by Design Inc. ("Dealer by Design," "we," "us," or "our"). By accessing or using our Services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

If you do not agree to these Terms, you must not access or use the Services.

2. Description of Services

READY HUB is a web-based dealership workflow management platform that provides tools for inventory management, trade workflows, and delivery coordination. The Services are designed for use by automotive dealerships and their authorized personnel.

3. Account Registration and Security

  • You must provide accurate, complete, and current information during registration.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You are responsible for all activities that occur under your account.
  • You must notify us immediately of any unauthorized use of your account.
  • We reserve the right to suspend or terminate accounts that violate these Terms.

4. Permitted Use

You may use the Services only for lawful business purposes related to automotive dealership operations. You agree not to:

  • Use the Services for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to any part of the Services or related systems
  • Interfere with or disrupt the integrity or performance of the Services
  • Reverse engineer, decompile, or disassemble any part of the Services
  • Use automated tools (bots, scrapers) to access the Services without written permission
  • Sublicense, resell, or redistribute the Services to third parties
  • Upload or transmit viruses, malware, or other harmful code

5. Intellectual Property

The Services, including all software, content, trademarks, logos, and documentation, are owned by Dealer by Design Inc. and are protected by Canadian, United States, and international intellectual property laws. Nothing in these Terms grants you any right, title, or interest in our intellectual property except for the limited right to use the Services as described herein.

"READY HUB," "Dealer by Design," and associated logos are trademarks of Dealer by Design Inc.

6. Your Data

You retain ownership of any data you submit to the Services ("Your Data"). By using the Services, you grant us a limited license to use Your Data solely for the purpose of providing and improving the Services. We will not access, use, or share Your Data except as described in our Privacy Policy or as necessary to provide the Services.

7. Subscription and Payment

  • Access to the READY HUB platform requires an active subscription.
  • Pricing, payment terms, and subscription details are set forth in your individual service agreement.
  • We reserve the right to modify pricing with reasonable advance notice.
  • Failure to pay may result in suspension or termination of access.

8. Service Availability

We strive to maintain high availability of the Services but do not guarantee uninterrupted access. We may temporarily suspend the Services for maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to provide advance notice of planned maintenance.

9. Third-Party Integrations

The Services may integrate with third-party products and services (e.g., DMS systems, marketplace platforms). We are not responsible for the availability, accuracy, or performance of third-party services. Your use of third-party integrations is subject to those providers' own terms and policies.

10. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DEALER BY DESIGN INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, REGARDLESS OF THE THEORY OF LIABILITY.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold harmless Dealer by Design Inc. and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of your use of the Services, violation of these Terms, or infringement of any third-party rights.

13. Termination

  • Either party may terminate these Terms upon written notice as specified in your service agreement.
  • We may suspend or terminate your access immediately if you breach these Terms.
  • Upon termination, your right to access the Services ceases. We will make Your Data available for export for a reasonable period following termination.
  • Sections that by their nature should survive termination (including Intellectual Property, Disclaimer of Warranties, Limitation of Liability, and Indemnification) shall survive.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Ontario, Canada.

For users in the United States, you agree that any disputes will be resolved through binding arbitration in accordance with the rules of the Canadian Arbitration Association, except where prohibited by law. Nothing in this section prevents either party from seeking injunctive or equitable relief in a court of competent jurisdiction.

15. Changes to These Terms

We may modify these Terms at any time by posting the revised version on this page with an updated "Last updated" date. Material changes will be communicated via email or through the Services. Your continued use of the Services after changes constitutes acceptance of the revised Terms.

16. General Provisions

  • Entire Agreement: These Terms, together with the Privacy Policy and any service agreement, constitute the entire agreement between you and Dealer by Design.
  • Severability: If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.
  • Waiver: Our failure to enforce any right or provision does not constitute a waiver of that right or provision.
  • Assignment: You may not assign your rights under these Terms without our written consent. We may assign our rights without restriction.

17. Contact Us

If you have questions about these Terms, contact us at:

Dealer by Design Inc.
Email: support@readyhub.ca
Website: readyhub.ca